Outpatient

1 Reception Hours

Weekdays (Monday – Friday) 8:30 am to 11 am

2 Treatment

This hospital uses an appointment system so in principle patients will be seen in the order of their appointment. However, if a patient needs urgent treatment the order may change. Thank you for your understanding.

3 Referral letters

If you are coming to this hospital for treatment we ask that you bring a referral letter from your current doctor. Patients without referral letters must pay a Provider Selection Fee of 7,000 yen plus tax.

4 What you need during registration

(1) To foreigners living in Japan

　Health insurance card, ID with face photo (Residence card)

(2) To Foreign visitors

　Original proof of ID (passport) * Please note that a copy is not accepted.

　We will not arrange for you to obtain a visa for medical stay.

5 Medical fee

Regarding medical fees to foreign patients who do not have either Japanese public health care insurance, it is calculated at 20 yen per point(Tax excluded) of medical fee points which is laid down by Ministry of Health, Labor and  Welfare.

※ From August 1, 2024,the fee will be calculated at 30 yen per point(Tax excluded) of medical fee points which is laid down by Ministry of Health, Labor and Welfare.

Payments can be very expensive.

We cannot provide an estimation of medical treatment before medical consultation, as a treatment plan cannot be determined without seeing the patient.

Payment is possible only with yen cash or a credit card. We do not work directly with private insurers.

6 Outpatient Guide

(1) Reception

1 -On your first visit

Go to Counter #1 during the above hours.

2 – On subsequent visits

If you haven’t shown your insurance card for verification in the past year or if you lost your patient ID card go to Counter #2.

If you have shown your insurance card for verification in the past year use the automatic registration machines.

An appointment must be made in advance to consult with any of the following departments.

Urology, Otorhinolaryngology, Dentistry and Oral Surgery, Surgery, Ophthalmology, Orthopedics, Hematology, Gastroenterology, Nephrology

The following clinical departments have stopped accepting new outpatient care.

Psychiatry

Even if you have a referral letter, you will not be able to see a doctor.

(2) Payment

When finished go to Counter #7 where you’ll receive an Outpatient Account Card and a Reception Confirmation Sheet.

If you need to make a payment do so at the automatic payment machines.

(3) Receiving Prescriptions

If you have a prescription to be filled at a pharmacy outside the hospital pick it up at Counter #8.

If you will be receiving medicine from the hospital pharmacy take the medicine exchange ticket to Counter #9.

7 Credit card payment

We accept the following cards. Pay at Counter #5 on the first floor of the main building.

(The automatic payment machines do not accept credit cards.)

VISA/Master Card/JCB/DC Card/AEON Card/American Express/Diners Club/Discover